1. INTRODUCTION
Welcome to MYMAINPOINTS (“we”, “our”, “us”). At mymainpoints, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mymainpoint.com, use our mobile application, and engage with our services.
We operate in accordance with the Nigerian Data Protection Regulation (NDPR) and other relevant privacy laws. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
Our services include paying for electricity bills, cable TV subscriptions, buying and selling cheap data and airtime top-ups for all networks, selling result checker scratch cards, convert data to cash and convert airtime to cash. We are dedicated to providing these services in a manner that respects your privacy.
2. INFORMATION WE COLLECT
We collect various types of information to provide and improve our services to you. The types of information we collect include:
Personal Identification Information: This includes your name, email address, phone number, physical address, and other similar contact information. This information is collected when you create an account, make a purchase, or interact with our customer support.
Payment Information: When you make a purchase or payment through our services, we collect information related to the transaction, such as payment method details (e.g., credit card or bank account information), billing address, and financial information necessary to process the payment.
Technical Data: We may collect information about the device you use to access our services, such as your IP address, browser type, operating system, mobile device information, and unique device identifiers. This information helps us understand how you use our services and enables us to provide a better experience.
Usage Data: We collect information about your interactions with our services, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This information helps us analyze trends and improve our services.
Location Data: If you use our services from a mobile device, we may collect location information, including GPS data, to provide location-based services. You can enable or disable location services through your device settings.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
Providing and Managing Our Services: We use your personal information to provide, operate, and maintain our services. This includes processing transactions, managing accounts, and providing customer support. For example, we use your payment information to process your purchases and your contact information to communicate with you about your account.
Improving Our Services: We use technical and usage data to understand how our services are used, identify areas for improvement, and develop new features and functionality. For example, analyzing usage patterns helps us optimize our website and mobile application for better performance.
Personalizing User Experience: We use your information to personalize your experience by presenting content tailored to your interests and preferences. For example, we may recommend services or products based on your previous interactions with our platform.
Marketing and Advertising: We use your information to send you promotional materials and advertisements about our products and services, and those of our partners, that we believe may be of interest to you. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication.
Compliance and Legal Obligations: We use your information to comply with legal obligations, such as financial regulations, and to enforce our terms and conditions and other agreements. For example, we may retain transaction data to comply with regulatory reporting requirements.
Security: We use your information to detect, prevent, and address fraud, security breaches, and other potentially harmful activities. For example, we monitor account activity to detect suspicious behavior and take appropriate action to protect your account.
Communications: We use your information to communicate with you about updates, changes to our services, and other important information. For example, we may send you notifications about changes to our terms of service or privacy policy.
4. SHARING YOUR INFORMATION
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal data.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). For example, we may disclose your information to comply with a legal obligation or to protect our rights and property.
Protection of Rights: We may disclose your information to enforce our terms and conditions and other agreements, or to protect the rights, property, or safety of mymainpoints, our customers, or others. For example, we may share your information to prevent fraud or investigate a breach of our security.
With Your Consent: We may share your information with other third parties with your explicit consent. For example, if you opt-in to receive promotional offers from our partners, we may share your contact information with those partners.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, secure server environments, and access controls.
While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information and for restricting access to your devices.
We urge you to take steps to protect your personal data when using our services. This includes using strong passwords, logging out of accounts when using shared devices, and being cautious about sharing your personal information with others.
6. DATA RETENTION
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and in accordance with our legal and regulatory obligations. When we no longer need your personal data, we will securely delete or anonymize it.
The retention period will vary depending on the type of data and the purposes for which we collected it. For example, we may retain your transaction data for a longer period to comply with financial regulations and reporting obligations.
We periodically review our data retention policies to ensure that we are not retaining data for longer than necessary. If you have any questions about our data retention practices, please contact us at mymainpointshelpdesk@gmail.com.
7. YOUR DATA PROTECTION RIGHTS
Under the Nigerian Data Protection Regulation (NDPR) and other applicable privacy laws, you have certain rights regarding your personal data, including:
Access: You have the right to request a copy of the personal data we hold about you and to check that we are lawfully processing it.
Correction: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Deletion: You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
Portability: You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Objection: You have the right to object to our processing of your personal data where we are relying on legitimate interests as the legal basis for processing.
Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at mymainpointshelpdesk@gmail.com, We will respond to your request within the time frame required by applicable law.
8. INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from this